Korttelilataus Privacy Policy

Privacy Policy for Korttelilataus application and customer data.

PRIVACY POLICY – Korttelilataus application

Korttelilataus Oy cares about your privacy.

The purpose of this privacy policy is to provide information on for which purpose and in which manner your personal data is processed. This privacy policy also contains information on your rights to your personal data and how you may use your rights.

In case you wish to receive further information on issues related to personal data, you may contact us in accordance with the contact details that can be found in the end of this policy.

What is meant by personal data?

Personal data refers to any information by which an individual may be identified, such as a name, email address or another similar identifier.

For what purpose do we use your personal data?

We use your personal data for providing the vehicle charging service and the Korttelilataus application as well as for customer service related thereto.

Your personal data is thus processed, for example, when you use the Korttelilataus application in connection with charging your vehicle and when you contact our customer service for support.

We may also use your personal data for marketing purposes and for sending out our newsletter, unless you have opted out from receiving marketing communications from us.

We do not process your personal data for any other purposes than those mentioned above unless you have provided your personal data explicitly for such purpose or we have obtained your consent for such use.

What types of personal data do we process?

We only process personal data that is necessary for the purposes mentioned above. Usually such personal data includes your name, telephone number, e-mail and address, which is needed for registration in the Korttelilataus application.  

We do not track your location or movement except for information on which charging station you have used, when the charging station was used and for what time period as this is necessary for providing the vehicle charging service.  

How do we ensure the integrity of your personal data?

We have implemented and maintain both organizational and technical measures for ensuring the integrity of your personal data.  

All devices and servers that are used for processing personal data are encrypted, protected with passwords, firewalls and virus protection software.

If any personal data is in non-digital form, such data is processed and stored in a controlled environment to which third parties have restricted or no access.

Personnel with access to personal data is limited. All employees with access to the data have signed non-disclosure agreements and are educated in personal data processing.  

Additionally, we process your personal data only in the extent necessary for the purpose indicated above. When we ask for your personal data, we strive to limit the scope of the personal data requested and store the personal data only for a limited, necessary time period.

In case of a personal data incident, we have the ability to notify the relevant authority of the incident, and if required, to notify the individuals affected by the personal data incident in accordance with the applicable laws and regulations.

To whom do we transfer personal data?

We do not transfer your personal data to third parties unless it is necessary or reasonable in connection with providing you the vehicle charging service or the Korttelilataus application or for other purposes to which you have provided consent.

Such third parties and partners to whom we may transfer your personal data include, but is not limited to, data processors, such as cloud service operators, software and system providers, and subcontractors.

All third parties have a legal obligation to follow our instructions on safety, storage, removal and other processing of your personal data.

Payments are carried out through our payment platform providers and we recommend you to you familiarize yourself with their privacy policy prior to sharing your personal data. We only store and process a limited amount of your credit card or bank account information.

Prior to making any transfer of your personal data we undertake necessary and reasonable legal, technical and organizational measures to ensure that your personal data is processed safely and appropriately.

We may also transfer your personal data to the authorities, such as the police, the tax office or other authorities, if such transfer is requested and provided for by the law.

Where do we process your personal data?

We process your personal data on servers located in the EU or EEA.  

For how long do we keep your personal data?

We keep your personal data only for as long as you use our services or maintain your registration in the Korttelilataus application and as long as it is necessary for us to carry out our own rights and obligations.

In general, your personal data is removed when you remove your account or ask us to remove your personal data.   

Your personal data may be kept for marketing purposes until you have opted out from marketing communication from us.

When we keep your personal data for other purposes than marketing or providing our vehicle charging service to you, such as for accounting purposes, we keep your personal data only for as long as it is necessary to fulfil our legal rights and obligations. 

Your right to access, rectification and to be forgotten

You can ask for a copy of your personal data from us, if you wish to review what personal data we keep on you.

You also have a right to correct incorrect or incomplete personal data and to request us to delete your personal data once the data is no longer necessary for the original purpose of processing. 

You may further restrict our right to process your personal data for the time during which you review the personal data or if you consider that the processing of the personal data has not fulfilled legal requirements or if the personal data is required for submission of a legal demand.  

What is meant by your right to data portability?

Your right to portability means that you are entitled to ask for a copy of your personal data from us in order to transfer it to a third party.

Do we use cookies?

Cookies are small text files consisting of letters and numbers that are saved on devices visiting a website. We may use cookies from time to time in order to gather information on our website activity. The purpose of this is to improve our website’s user experience.

With the help of cookies, we essentially follow the interaction that takes place on our website and do not monitor how individual visitors use our website. Internet browsers usually allow users to prohibit cookies or to change applicable cookie settings.

Specific information on cookies that we use is provided to you when you enter our website. At the same time we offer you a possibility to select the cookies you accept.  

Our contact details

Controller: Korttelilataus Oy

Business ID: 3243559-4

Pehr Sommarin Katu 2

10600 Tammisaari


Tel: +358405689639

Email: info@korttelilataus.fi  

Data Protection Officer: Jonas Hägglund

Who supervises the processing of your personal data?

Office of the Data Protection Ombudsman

Contact details: https://tietosuoja.fi/en/home


Published: [27]th of April 2022